The Citizens Advice & Law Centre is pleased to announce the launch of our Switching Scams Campaign, which aims to raise awareness of scams when it comes to switching phone providers or energy suppliers. For more information on how to spot and avoid these scams, as well as what to do should you fall victim to one, please click here.
Our latest social policy newsletter is now available:
Social Policy is as a deliberate intervention that ensures fair distribution of resources and services to citizens in order to achieve welfare objectives. These welfare objectives are intended to solve problems which include among others; Consumer Issues, Debt Issues, Employment Issues, Family and Relationship Issues, Housing Issues, Mental Health Issues, Welfare Benefit Issues and Immigration Issues.
Social Policy Work strives to improve or change the policies and practices that affect people’s lives. It uses client evidence to help spot trends and collate evidence of policies or services which are not working. This evidence gives CALC a unique insight into the problems facing our clients and allows us to let policy and decision-makers know about the problems that our clients are experiencing. This is done through targeted campaign work and related activities.
This Annual Newsletter will briefly summarise the 2011/12 Annual Report for the Social Policy work undertaken by the Citizens Advice and Law Centre (CALC). It provides details of the work undertaken, events attended and the campaigns supported. It recognises the continued high volume and variety of social policy work being undertaken within CALC (read more).
The Citizens Advice & Law Centre is delighted to announce that following a successful award of funded support from The National Lottery through The Big Lottery Fund, we are now in a position to launch our Moneywise & Included service. This vital new service will provide targeted debt and welfare benefits advice to those experiencing mental health issues.
We are aiming to address the problems and barriers that people with mental health difficulties face when accessing debt and welfare benefits advice. In order to achieve this, the service will be made available through 3 key channels:
If you are interested in learning more about this service, please contact Wendy Williams, our Moneywise & Included Project Supervisor, on 01332 228724 or email wendy.williams@citizensadviceandlawcentre.org.
The Citizens Advice & Law Centre constantly strives to improve quality of life for the people and communities of Derby. Therefore, we are delighted to announce the launch of our new Gateway service. This new support service will allow us to help even more people, especially clients that are unable to physically visit our centre, such as those who are disabled, housebound or who have work commitments.
In order to take advantage of this service, please click here. Alternatively, you can click the link on the right hand side, under Opening Times. This will take you to a short form where you are asked to enter some basic details about you and your problem. A member of our dedicated support team will then contact you to discuss your issue in more detail. All information supplied will be treated in a completely confidential manner.
The Citizens Advice & Law Centre is launching a Debt Scam Campaign in order to increase awareness of the various debt scams currently being used. For more information on these scams, how to identify them and how to protect yourself against them, please click here.
